What Information We Collect and Why
When you create an account, we collect your name, email address, contact number and the payment method you use to fund your wallet — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Transaction records are retained to process withdrawals, verify identity and
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resolve any disputes on your account. We also collect device identifiers, browser session data and your general region so that the mobile experience loads correctly for you, whether you are in Kota Bharu or anywhere else in Malaysia where access is permitted under local law. Usage
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data — which sections you visit, how long sessions last — helps us improve page performance on mobile. We do not sell your personal data to third parties. Any third-party service provider we engage, such as a payment processor or fraud-screening tool, receives only the data
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needed to complete that specific task, and they are contractually bound to handle it with the same standard we hold ourselves to. Cookies and similar tracking files let us keep you logged in across sessions and recall your preferred deposit method, reducing friction each time you
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return. You can adjust cookie preferences from your account settings at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.